trainee service sales

Customer Service Manager

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We require a customer service manager due to an increase in our lift maintenance portfolio at Hi-Tec Lifts this year. This role is to look after the lift maintenance and lift repairs on a daily basis for our customers. The role will be based from our offices near Stoke and will be ideal for someone who wants a career in the lift industry with a growing business. You must have customer service experience within business to business, ideally in engineering or construction.

The customer service manager must be organised and very structured as we are keen on offering the highest levels of service. You must have good IT skills and be able to work Microsoft programmes, CRM systems and SAGE.

Hi-Tec Lift Systems are a privately owned lift company who have been established for over 30 years. Our management team have over 50 years experience in the lift industry and with an ideal base near Stoke, we can offer nationwide coverage for all new lifts, service, repair or modernisation work. We have installed over 1100 units in the UK over the last 30 years and have built up a reputation with clients as a reliable supplier who goes the extra mile. We have many units on service in Stoke, Stafford, Tamworth, Burton, Newcastle, Wolverhampton, Birmingham, Coventry, Leicester, Nottingham and Derby.

We offer the complete range of passenger lifts, goods lifts, platform lifts and access products nationwide. We pride ourselves on supplying high quality solutions that are fully open protocol, giving our clients both peace of mind and flexibility in the future. Our range of products are fully bespoke and we can offer any size, load or interior / doors you require.

So if you are interested in joining our team please get in touch with us on 01782 562000 or

goods only lifts

Lift Service Win for Hi-Tec

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We have recently had a lift service win in the Midlands for a large national retail client, we are now working closely with them to ensure that their lift portfolio is brought up to a better level.

Hi-Tec Lifts have been offering our clients traditional lift maintenance for over 30 years. We believe that spending more time on site servicing your lifts, we can help cut down on call-outs, repairs and costs.

We can offer preventative lift service packages for all types of passenger lifts, goods lifts, platform lifts and access products. With over 30 years of experience, we have serviced and maintained all types of lift equipment throughout the UK. We have had many lift service win nationally and in the Midlands including:- Stoke, Newcastle, Stafford, Tamworth, Burton, Derby, Nottingham, Birmingham, Leicester, Coventry and Wolverhampton.

Traditional lift maintenance allows our experienced lift engineers more time to look after your lifts on site. By offering the right lift service, our engineers can help cut down on call-outs, breakdowns and costs. By spending more time on an individual lift it allows our engineers to prevent issues happening in the future. We do not believe in giving our engineers huge rounds to complete each day as this can cut back on quality and time on site.

Our lift maintenance packages can be tailor made to suit clients requirements. We can offer standard contracts or comprehensive solutions for your lift servicing. However we like to take into consideration the type of equipment, usage, age and clients budgets before we agree the best way forward for you.

By having the right in house engineers and right lift maintenance structure in place, this will save you money, hassle and downtime for all your lifts. Our lift engineers have experience in servicing and repair work for all types of lifts. We currently have lift maintenance contracts in place throughout the UK for hydraulic lifts, traction lifts, platform lifts, step lifts, chain driven lifts and hoists. We look after many exciting sites with various passenger lifts, goods lifts and platform lifts as part of our current portfolio. With some excellent reference sites and reference customers in the UK, we have grown our business via repeat work from these customers.

Hi-Tec Lifts can also do LOLER inspections for clients in Stoke, Newcastle, Stafford, Tamworth, Burton, Derby, Nottingham, Birmingham, Leicester, Coventry and Wolverhampton.

Please contact us if we can help at all for any lift repair work or lift modernisation work. You can get in touch by emailing us at or telephone us on: 01782 562000

lift maintenance

Looking for a lift maintenance and repair company in the Midlands?

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Hi-Tec Lifts have been offering our clients lift maintenance and lift repairs in the Midlands for over 30 years. We believe that spending more time on site servicing your lifts, we can help cut down on call-outs, repairs and costs.

We can offer preventative lift maintenance and lift repairs packages for all types of passenger lifts, goods lifts, platform lifts and access products. With over 30 years of experience, we have serviced and maintained all types of lift equipment throughout the UK. We have many lifts on service in the Midlands including:- Stoke, Newcastle, Stafford, Tamworth, Burton, Derby, Nottingham, Birmingham, Leicester, Coventry and Wolverhampton.

Traditional lift maintenance allows our experienced lift engineers more time to look after your lifts on site. By offering the right lift service, our engineers can help cut down on call-outs, breakdowns and costs. By spending more time on an individual lift it allows our engineers to prevent issues happening in the future. We do not believe in giving our engineers huge rounds to complete each day as this can cut back on quality and time on site.

Our lift maintenance packages can be tailor made to suit clients requirements. We can offer standard contracts or comprehensive solutions for your lift servicing. However we like to take into consideration the type of equipment, usage, age and clients budgets before we agree the best way forward for you.

By having the right in house engineers and right lift maintenance structure in place, this will save you money, hassle and downtime for all your lifts. Our lift engineers have experience in servicing and repair work for all types of lifts. We currently have lift maintenance contracts in place throughout the UK for hydraulic lifts, traction lifts, platform lifts, step lifts, chain driven lifts and hoists. We look after many exciting sites with various passenger lifts, goods lifts and platform lifts as part of our current portfolio. With some excellent reference sites and reference customers in the UK, we have grown our business via repeat work from these customers.

Hi-Tec Lifts can also do LOLER inspections for clients in Stoke, Newcastle, Stafford, Tamworth, Burton, Derby, Nottingham, Birmingham, Leicester, Coventry and Wolverhampton.

Please contact us if we can help at all for any lift repair work or lift modernisation work. Or telephone us on: 01782 562000

lift

Lift Clean Down

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We are now offering a full Lift Clean Down to help protect against Covid 19 as part of our lift maintenance schedule. We will be doing this free of charge for our existing customers, ensuring the lift interior, pushes and lift doors are cleaned with bacterial disinfectant. This will help to protect our customers against Coronavirus. We are proud that our industry has really stepped up to the mark with assisting customers for lift breakdowns, lift callouts and also ensuring the lift is safe for customers.

Hi Tec Lifts offer traditional lift maintenance and lift servicing nationwide that now includes Lift Clean Down to help protect against Coronavirus. We can offer preventative lift maintenance packages for all types of passenger lifts, goods lifts, platform lifts and access products. With over 30 years of experience, we have serviced and maintained all types of lift equipment throughout the UK. We have many lifts on service in the Midlands including:- Stoke, Newcastle, Stafford, Tamworth, Burton, Derby, Nottingham, Birmingham, Leicester, Coventry and Wolverhampton.

Traditional lift maintenance allows our experienced lift engineers more time to look after your lifts on site. By offering the right lift service, our engineers can help cut down on call-outs, breakdowns and costs. By spending more time on an individual lift it allows our engineers to prevent issues happening in the future. We do not believe in giving our engineers huge rounds to complete each day as this can cut back on quality and time on site.

Our lift maintenance packages can be tailor made to suit clients requirements. We can offer standard contracts or comprehensive solutions for your lift servicing. However we like to take into consideration the type of equipment, usage, age and clients budgets before we agree the best way forward for you.

Please contact us if we can help at all for any lift repair work or lift modernisation work. You can get in touch by emailing us at or telephone us on: 01782 562000

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Staffordshire Lift Support

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Hi-Tec Lifts have been offering Staffordshire Lift Support Services now for over 30 years. We offer the complete range of lift work for our clients including new lifts, lift maintenance, lift repairs, lift breakdowns and lift callouts. We have our own in house lift engineers based from our offices in Newcastle under Lyme near Stoke who are trained on all lift types.

So if we can help you with our Staffordshire Lift Support scheme with Lift maintenance or lift repairs in Stoke, Lift maintenance or lift repairs in Newcastle under Lyme, Lift maintenance or lift repairs in Tamworth, Lift maintenance or lift repairs in Burton and Lift maintenance or lift repairs in Stafford then please get in touch. We also cover the following regions for lift maintenance, lift repairs and lift callouts, including:- Derby, Nottingham, Birmingham, Leicester, Coventry and Wolverhampton.

Hi-Tec Lift Systems are a privately owned lift company who have been established for over 30 years. Our management team have over 50 years experience in the lift industry and with an ideal base near Stoke, we can offer nationwide coverage for all new lifts, service, repair or modernisation work. We have installed over 1100 units in the UK over the last 30 years and have built up a reputation with clients as a reliable supplier who goes the extra mile.

We also offer traditional lift maintenance, repair works and modernisation to all types of passenger lifts, goods lifts and access products nationwide. With our highly skilled in house engineers we can ensure that our traditional lift maintenance helps cut down on call-outs, down time and costs. We also have a first time fix policy for lift repairs where our aim is to ensure we find the cause of the breakdown and repair it first time with no repeat visits.

We also offer lift modernisations nationwide whether it is a new interior you need, new doors or the bits you might not see (control systems, hydraulics, motors) – we have a solution for you. A lift modernisation can be a great way to enhance the look of your lift but also make it more reliable and more eco-efficient without the upheaval of a full replacement. We only use high quality open protocol parts and components for all lift repairs and lift modernisations.

Please contact us if we can help at all for any lift repair work or lift modernisation work throughout England, Wales and Scotland. You can get in touch by emailing us at or telephone us on: 01782 562000

passenger lifts

First Time Fix Lift Repairs

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First Time Fix Lift Repairs are always a possibility at Hi-Tec Lifts as we are lucky to have some fantastic lift engineers working in our team. Customers get frustrated with faulty lifts and often we win lift maintenance contracts due to lack customers frustration with other companies. Our aim is to always adopt a first time fix lift repairs policy when looking after lifts. It is very important that our lift engineers have the right experience and right training for all types of passenger lifts, goods lifts and platform lifts.

We recently attended a care home in Stoke for a new customer who was frustrated with their passenger lift. They had been told to replace or modernise the lift in their care in Stoke as it was old and passed its best. We sent our lift technician who diagnosed the issue in 30 minutes and had the lift working perfectly. This saved the client huge costs and huge downtime in these critical times.

Hi-Tec offer a first time fix policy to clients. This means our aim is to fix the problem first time without the need for repeat visits. We do this by finding the root cause of the problem, rather than just getting the lift running. By employing our own lift engineers, we ensure that we solve and rectify problem lifts. This cuts down on call-outs, costs and downtime for our clients.

Hi-Tec also offer complete lift modernisation packages. We can offer lift controller replacements, lift interior upgrades, hydraulic replacements, door upgrades or replacement lift doors. We also offer the complete turn key solution for our clients by offering builders-work and electrical work as part of our package. So when you are not wanting the upheaval of a full lift replacement, a lift modernisation solution from us is a good idea. We can often get your lift fully modernised with a new interior and all components within 2 weeks.

Just contact us if we can help at all for any lift repair work or lift modernisation work. You can get in touch by emailing us at or telephone us on: 01782 562000

We only supply and fit open protocol parts to any lift repairs or modernisations. This gives the client flexibility on their lifts but also peace of mind on future works. We believe by having the right company and right engineers as your service provider, then you can cut down on call-outs, downtime and ultimately cost.

Hi-Tec Lift Systems offer nationwide coverage for all types of lift repair work and lift modernisation work. With our in house lift engineers we can offer any lift repair work or modernise passenger lifts, goods lifts, platform lifts and access products. We have been looking after lifts now for over 30 years throughout the UK and help many customers in Stoke, Stafford, Newcastle, Birmingham, Coventry, Wolverhampton, Derby, Leicester and Nottingham.

Passenger Lift by Hi-Tec Lifts

LOLER Inspections in Staffordshire

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Hi-Tec Lifts can offer LOLER Inspections for clients in Staffordshire and surrounding areas including Stoke, Newcastle, Crewe and Stafford. We have over 30 years experience of doing LOLER Inspections for end clients, ensuring they are safe and compliant.

The HSE offer strict guidelines on lift inspections to ensure your lifts are safe and compliant. We can help with this, so please contact us for guidance and support.

These Regulations (often abbreviated to LOLER) place duties on people and companies who own, operate or have control over lifting equipment. This includes all businesses and organisations whose employees use lifting equipment, whether owned by them or not. In most cases, lifting equipment is also work equipment so the Provision and Use of Work Equipment Regulations (PUWER) will also apply (including inspection and maintenance). All lifting operations involving lifting equipment must be properly planned by a competent person, appropriately supervised and carried out in a safe manner.

LOLER also requires that all equipment used for lifting is fit for purpose, appropriate for the task, suitably marked and, in many cases, subject to statutory periodic ‘thorough examination‘. Records must be kept of all thorough examinations and any defects found must be reported to both the person responsible for the equipment and the relevant enforcing authority.

We also offer traditional lift maintenance nationwide and with the right preventative planned packages in place, you can save money and hassle. With over 30 years of experience, we have serviced and maintained all types of lift equipment in Stoke, Newcastle, Stafford, Midlands and North West.

Our lift maintenance packages can be tailor made to suit clients requirements. We can offer standard contracts or comprehensive solutions for your lift servicing. However we like to take into consideration the type of equipment, usage, age and clients budgets before we agree the best way forward for you.

Just contact us if we can help at all for any lift repair work or lift modernisation work. You can get in touch by emailing us at or telephone us on:


01782 562000

passenger lifts

Lift Breakdowns & Emergency Help

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We can assist in these difficult times with any lift breakdowns, lift repairs or any emergency help required. Like with many lift companies, our lift engineers need to be on hand to ensure lifts are in working order. Lifts get used in all types of emergency and vulnerable places such as hospitals, care homes and the education sector. We are happy to help any customers with lift repairs, lift breakdowns or lift maintenance in these difficult times, whether you are an existing customer or new.

Whilst we understand that some routine work needs to be put on hold, you still need to ensure your lifts are safe and in good working order. We are on hand to help with any lift related issues 24/7. Just call us on 01782 562000.

We also offer traditional lift maintenance, repair works and modernisation to all types of passenger lifts, goods lifts and access products nationwide. With our highly skilled in house engineers we can ensure that our traditional lift maintenance helps cut down on call-outs, down time and costs. We also have a first time fix policy for lift repairs where our aim is to ensure we find the cause of the breakdown and repair it first time with no repeat visits.

We also offer lift modernisations nationwide whether it is a new lift interior you need, new doors or the bits you might not see (control systems, hydraulics, motors) – we have a solution for you. A lift modernisation can be a great way to enhance the look of your lift but also make it more reliable and more eco-efficient without the upheaval of a full replacement. We only use high quality open protocol parts and components for all lift repairs and lift modernisations.

With offices located across the United Kingdom, we are able to provide a fully comprehensive package to all our clients.

Just contact us if we can help at all for any lift repair work or lift modernisation work. You can get in touch by emailing us at or telephone us on: 01782 562000

lift maintenance

Lift Maintenance in Staffordshire

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Hi-Tec Lifts have been doing traditional lift service, lift maintenance and lift repair work in Staffordshire now for 30 years. We have many schools, care homes, colleges, hotels and office buildings where we service lifts. We have our own in house engineers and can offer a quick reliable lift maintenance and lift repairs in Stoke, Newcastle, Stafford, Crewe, Macclesfield and surrounding areas.

Traditional lift maintenance allows our experienced lift engineers more time to look after your lifts on site. By offering the right lift service, our engineers can help cut down on call-outs, breakdowns and costs. By spending more time on an individual lift it allows our engineers to prevent issues happening in the future. We do not believe in giving our engineers huge rounds to complete each day as this can cut back on quality and time on site. We also like to ensure that we find the cause of a lift breakdown, to ensure the fault is rectified. We have a first time fix policy for all lift repairs where possible.

Our lift maintenance packages can be tailor made to suit clients requirements. We can offer standard contracts or comprehensive solutions for your lift servicing. However we like to take into consideration the type of equipment, usage, age and clients budgets before we agree the best way forward for you.

By having the right in house engineers and right lift service structure in place, this will save you money, hassle and downtime for all your lifts. Our lift engineers have experience in servicing and repair work for all types of lifts. We currently have lift maintenance contracts in place throughout the UK for hydraulic lifts, traction lifts, platform lifts, step lifts, chain driven lifts and hoists. We look after many exciting sites with various passenger lifts, goods lifts and platform lifts as part of our current portfolio. With some excellent reference sites and reference customers in the UK, we have grown our business via repeat work from these customers.

Please contact us if we can help further on  or 01782 562000.

 

Passenger Lift by Hi-Tec Lifts

School Lift Project Win in Wolverhampton

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We have recently secured a School Lift order for a project in Wolverhampton.

Having worked with the architects on this School Lift project early, we got to understand their restrictions on site. The design of the building only allowed for a reduced lift pit and reduced headroom space. The architect wanted the lift to look and feel like a normal passenger lift for this exciting local project. By working with architects and clients early on, we can assist with lift designs, lift drawings and lift specifications. This allows us to specify the right lift for their school in Wolverhampton, taking into account usage, space available, appearance and cost.

Our passenger lift solution for this project was ideal. Our lift can be connected up and run on only single phase power. It has a reduced lift pit and also reduced headroom space. The lift interior looks the same as any other high quality passenger lift with stainless steel walls, mirror, handrail, LED lights and rubber floor. The doors are also fully automatic and finished in stainless steel. The lift is very quiet and the ride quality is very good. The lift fully complies to DDA requirements, yet make the customer feel more secure when using it.

At Hi-Tec Lifts we have been supplying and installing passenger lifts and goods lifts now for 30 years. We have installed over 1000 lifts in our history and have been involved in projects all over the UK. We have installed all types of passenger lifts, goods lifts, platform lifts and access products in this time. We have installed lifts in residential apartments, schools, hospitals, care homes, offices, colleges, universities over the years. Our engineers are very experienced on all types of lift equipment.

We can also offer lift maintenance, lift repairs and lift modernisation work in the Midlands and North West. So if we can assist with a lift breakdown, lift repair, lift servicing or a new lift please telephone us on 01782 562000 or contact us here.